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It does not matter how much of a dedicated and loyal employee you are, this company will do whatever it can to work with as few employees as possible. For example, as of this last week 5 or more of us were laid off permanently for no apparent reason. Ultimately what...
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Review
#480961 Review #480961 is a subjective opinion of poster.
Loss
$64000
I just need a pigtail replaced. I've called 10 times in last 4 days and not a call back. Sales boss Ted says he never heard of an RJ50 cable in 20 years with company. Tech says it is the cable I need, and I have it in my hand. 8 hours later in this day and still no...
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1 comment
Anonymous
#985013

Get a hold of bob mackett he helps when he wants to. This place is ***;;!!!

Review
#636078 Review #636078 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
Fyi to all customers: Recently #squirrelsystems fired all of their senior staff members working in technical support. Including Andy gill, Brock, Sean Davis they are all fired. Now Squirrel Systems has a bunch of newbies that dont know anything! Good job squirrel...
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24 comments
Anonymous
#961825

Bqrqck obaoma is black and he is wack and I know how to rap because I'm on crack

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Review
#559895 Review #559895 is a subjective opinion of poster.
I hate #Giordano's pizza they are the worst. I don't know how bad the pizza is if its prepared by these idiots! Madelaine Hollis from #squirrelsystems is attempting to push all the peoblems under the rug by saying it will get addressed, but how is that possible? Our...
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Review
#555722 Review #555722 is a subjective opinion of poster.
1.0
Details
First of all I do not know what Squirrel System is until. One day I received a billing statement from them saying that I owe them $1700. I Google it on the website and found out that they are a POS system company. I called the 1800 number and told them that is a...
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2 comments
Anonymous
#894579

If u want all the details about all the unethical shady practises of squirrel systems please refer to previous pissed consumer postings.

#giordano'pizza #giordano#giordano's #giorsano'srush #giorsano'srush #giordano's pizzeria #squirrelsystems @adamwilson

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Review
#552116 Review #552116 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • SquirrelSytems
1.0
Details
I work at squirrel systems and I absolutely refuse to deal with this company anymore. They have the most incompetent employees employed at their locations. They are not able to do the simplest tasks you ask them to do and they are so rude! They call in all the time...
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18 comments
Anonymous
#888945

To Bob Mackett:

I have made many attempts in the office to voice my opinion and make my opinion count however it has gone unnoticed and I have been left no choice but to go public.

In order to make the solution centre ( 1 800 288 8160 ) content we have a few amendments we would like to make to our procedures, policies and hierarchy at Squirrel Systems.

1) fire madelaine Hollis and hire a new HR geberalist.

2) provide incentive for senior staff to stay at squirrel systems otherwise we will all be leaving in the next few months and you will be left with all new employees.

3)provide a Sufficient. Training

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Review
#541810 Review #541810 is a subjective opinion of poster.
Reason of review
tired of helping incompetent customers
Preferred solution
Let the company propose a solution
Tags
  • Giordano
  • SquirrelSytems
I know who in technical support is posting the comments below... The name starts with an A ( or an I). This man has gone to madelaine Hollis on several occasions and swore it was not him who posted this. He in fact got very angry and showed his anger by getting very...
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11 comments
Anonymous
#876351

oh #squirrelsystems you never fail to amuse me. get real. pay your employees what they deserve and treat them right !

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Review
#534219 Review #534219 is a subjective opinion of poster.
2.3
Details
The system is filled with operating issues that require ongoing technical support. No surprise that the IT department is troubleshooting the issues, they have to take your system down which of course totally disrupts your business and prints you from performing any...
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15 comments
Anonymous
#1177005

This is exactly what I'm going through. Squirrel System is always having issues, everyday.

always something. Reps.

are the most disrespectful people. MKPOS Mike, has been the worst.

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Review
#530730 Review #530730 is a subjective opinion of poster.
The solution centre is atrocious! As a restaurant manager I have high expectations for my POS system so I am able to deliver efficiently to my customers. However, Squirrel Systems POS system has been below average in delivering results and meeting our restaurants...
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12 comments
Anonymous
#859943

What kind of man picks on a woman - true or untrue this is so wrong! Stop the garbage talk and reconcile with your mother and learn to embrace your feminine side that told you that you are an ***.

Anyone who writes negative comments deserves To be unemployed - there is an unborn child being stressed by this filth!

You are a pathetic person - if everything everyone wrote here were true it would change nothing! Be happy - be polite - be thankful - kind - gracious - loving - honest and rise above the dark side - Do not be a bad person - if troubled deeply please come to HR for special training in managing your feelings - say no to drugs - if you don't like what you are watching then get Netflix why not read a book or go for walk and leave people alone

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Review
#522343 Review #522343 is a subjective opinion of poster.
you could be at McDonalds and you would get treated better. this place is known for it's worst working environment, everyone hate it. MARK GOETZ one of the supervisors in the call centr and he is a complete turd. He talks down about other supervisors like will lavery...
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34 comments
Anonymous
#856341

Jesus Murphy! Can the manager in the call centre control your god *** staff?

all I hear is whining and moaning- not the moaning you hear in bed! Here's the good news for everyone:

As an executive from head office I have decided to hire the legend......(wait for it)...........ary Peter H back in the solution centre! He was among the highest performing staff members at the time of his release from Squirrel. We are aware we are currently understaffed and we cannot train new employees fast enough to provide immediate relief to the current emergency conditions in our call centre.

We are aware that in the last 5months we have lost 6 employees and more are going and that is why we have hired Peter back to his favorite job. Call centre agents - I bet he will be tripling all of your stats including calls taken, calls closed, first call resolutions, absenteeism will be lowest, and he will increase our customer satisfaction (since customers love talking to him as he flirts on the line) and maybe just then maybe we will start rolling in more business and hopefully retaining some as well, which would be a good change from the direction it is currently going.

I hope you all provide Peter H with a warm welcome and he loves hugs ( from the ladies )when he arrives Friday for his shift .

All the Best Team lets stick together because we are stronger together than we are alone.

Sincerely,

Will L. Recruiting Manager

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Review
#499435 Review #499435 is a subjective opinion of poster.
Loss
$26000

Contact Squirrel Systems Customer Service

Mailing Address:
Squirrel Systems
226 West 47th Street 7th Floor
New York, NY 10036
Phone:
(212) 278-0604
All Squirrel Systems Contacts
First off any decent restaurant has a spare printer, if you are too cheap to have a spare you are incompetent to even own a restaurant, People cannot fix you're printer over the phone especially when most restaurants kitchen are filthy and that include printers and...
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#468736 Review #468736 is a subjective opinion of poster.